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About Us

This web site is owned and operated by My History Ltd t/a TWR Computing who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us at sales [at] twrcomputing [dot] co [dot] uk

Our Contact details:
My History Ltd t/a TWR Computing
1a Denaby Point Coalpit Road Denaby Main DONCASTER, DN12 4LH United Kingdom
Phone:
Email: sales [at] twrcomputing [dot] co [dot] uk
VAT Registration Number 848 0580 10

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card/Debit Card payment. If you are shopping from a country other than the UK , place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard and many other cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.

Shipping And Handling


The prices displayed on our website include shipping and handling to anywhere in the World.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 1 - 2 business days. International orders sent by airmail generally take 5 - 21 days depending on destination and the speed of your local postal service.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We will not charge your credit/debit card until we are ready to despatch. However we have no control over purchases made through paypal.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is included in our prices.

Credit Card Security

We will not charge your credit card until the goods are ready to leave My History.

All credit card numbers are handled by Global Payments and do not get seen or stored by My History Ltd. You can be assured that Global Payments is an important part of the HSBC, the 5th biggest banking group in the world. Global Payments payment solutions are trusted by thousands of businesses, big and small.

Guarantee

We guarantee your satisfaction. If any of our products do not come up to expectation we would like to know. Although we cannot accept returned software we will pass on any complaints to the software manufacturers and will try to resolve any issues that may occur.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 1709 863149 or write to us at 1a Denaby Point Coalpit Road Denaby Main DONCASTER DN12 4LH United Kingdom

Privacy Policy

My History Ltd t/a TWR Computing do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

You may return any product to us within 21 days of purchase provided it is undamaged and in the case of software the plastic shrink packaging must be intact. We will refund the purchase price paid upon receipt of the goods in their original condition. The buyer is responsible for paying the return postage costs for all cancelled orders.

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